Remodel Rampage: Contractor returns to customer’s home, destroys shower he built

COLORADO SPRINGS, Colorado (KRDO)– A Colorado Springs woman says contractors she hired to renovate her bathroom shower came into her home to destroy the project.

Amber Trucke paid Colorado Dream Home Remodels contractors $3,330 of a $7,555 owed to rebuild her bathroom shower. Trucke said she was unhappy with the work the contractors had done and wanted to inspect it further before handing over the final payment.

That apparently wasn’t reasonable in the eyes of company co-owners Terry James Gregory and Jordan Cazares, who returned to the house and vandalized the shower.

“I’ve put weeks into this, thousands of dollars,” James Gregory yelled as he took a sledgehammer at the tiles and walls.

Trucke lives with her dog and her roommate, who the contractors let back in on Saturday while Trucke was at work, assuming they were coming to pick up their materials.

“They showed up with just a crowbar, a saw, and a sledgehammer,” Trucke says.

As it turned out, they were doing more than just picking up their material.

The video features a woman in Trucke’s house asking James Gregory to stop. He then replies, “Is someone going to pay me?”

“Looking at it just brings tears to my eyes,” Trucke told KRDO. “It makes me sick, it scares me. This is more than just dirtying my bathroom, my sense of security is gone.”

The Colorado Dream Home Remodels contractors had done some other work around the house, repaired two ceiling fans, and worked on the back door.

But Trucke felt they hadn’t done the shower or door properly, and wanted to make sure the plumbing was working before paying the last $4,300.

“I wanted to be amazed and I wasn’t stunned,” she said. “But I knew she would come back on Friday to clean up and I thought maybe I’d be more impressed. So I wouldn’t pay them until I saw the actual finished product.

What impressed her, however, was how they demolished the shower, and how delaying payment hurt the contractors to an extreme degree.

Cazares says the story was made up and he has received death threats since the incident. He sent this statement to KRDO:

“After several weeks of work for a client, communication broke down at the end of a project. No dissatisfaction was expressed and at the end of the day we asked for payment for the project. Then communication broke down further and resulted in our company repossess a tile shower We regret that this contract has gone wrong It has never happened before and is not something that is regularly applied There were several other projects included in the contract that she is also unwilling to pay for including a vanity, mirror, light fixture, 2 ceiling fans, plumbing, repairing rotten moldings in her walls, and replacing an exterior door.”

It’s a lesson for Trucke. She has now learned to vet everyone she hires before they come to her home.

“Of course sometimes people are not what they seem, and that was certainly the case this time.”

Trucke plans to take the company to small claims court.

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